Comparison
Looking for a Canny alternative? Here is the honest version.
- Canny
- Per tracked user, from around $79/mo
- UserWants
- One plan, flat, unlimited
What they are
Canny in one sentence
Straight answer
Where each one wins
Pick Canny for
The public board is the product
Voting, comments, duplicate merging and a roadmap customers can watch. UserWants has none of it and removed what it had.
Prioritisation signal from votes
A ranked list of what customers want most is genuinely useful, and a private inbox does not produce it.
Maturity and integrations
Canny connects to Intercom, Segment, Jira and more, with years of product behind it.
Pick UserWants for
No board to moderate
A public roadmap is a commitment and a support surface. Plenty of teams want the requests without publishing what they are and are not going to build.
Bugs and ideas through one button
Canny is for ideas. The same widget here takes bug reports and attaches the JavaScript errors, browser and last 50 actions automatically.
Pricing that does not track your users
Canny bills by tracked users, so success raises the bill. This is one flat plan with nothing metered.
Side by side
Feature comparison
| Feature | UserWants | Canny |
|---|---|---|
| Public board with voting | No | Yes |
| Roadmap and changelog | No | Yes |
| Duplicate merging | No | Yes |
| Bug reports with diagnostics | Yes | No |
| JavaScript errors + stack traces | Up to 10, automatic | No |
| Screenshot with the report | Yes | No |
| Integrations | None | Intercom, Segment, Jira |
| MCP for coding agents | Yes, OAuth, 3 tools | No |
| Reporter needs an account | No | Usually |
| Pricing | Flat | Per tracked user |
Verdict
Which one to pick
If you want a public roadmap your customers vote on, use Canny — UserWants deliberately removed voting and boards, so switching for that reason would be a mistake. The case here is different: you want to collect what people ask for without publishing a roadmap, you want bug reports in the same place, and you do not want a bill that grows with your user count.
UserWants is for
Teams who want requests collected privately, with bugs in the same inbox
Canny is for
Teams running a public, voted roadmap as a product surface
FAQ
Before you switch
- Is there a Canny alternative without a public board?
- That is precisely what UserWants is. Requests land in a private inbox with five statuses, and the person who asked gets an email when theirs moves. Nobody outside your team sees the queue, and there is nothing to moderate.
- Does UserWants have voting?
- No. It was in the product and was removed. If prioritising by vote count is how you decide the roadmap, UserWants cannot support that workflow and Canny, Featurebase or UserJot all can.
- Can it handle bug reports too?
- Yes, and that is the main difference. Bugs go through the same button and arrive with up to 10 JavaScript errors and stack frames, the browser and viewport, a screenshot, and the last 50 things the person did. Canny collects none of that.
Try it beside Canny.
Paste the tag on the same site and run both for a sprint. The reports arrive in parallel and nothing about your current setup changes.