Comparison
Looking for a Bird Eats Bug alternative? Here is the honest version.
- Bird Eats Bug
- Free tier, then per user
- UserWants
- One plan, no per-seat charge
What they are
Bird Eats Bug in one sentence
Straight answer
Where each one wins
Pick Bird Eats Bug for
Screen recording with narration
The reporter records what happened and talks over it. That is a richer artefact than anything a still screenshot carries.
Network requests in the replay
Failed calls and payloads sit alongside the video. UserWants records no network activity at all, deliberately.
Works anywhere the tester goes
An extension is not limited to sites you own, so QA can use it across staging, admin tools and third-party services.
Pick UserWants for
Nothing for the reporter to install
A customer will not install an extension to report a bug, so the report is never filed. A script tag on your own site removes that step entirely.
Already collecting before the bug is noticed
Errors and clicks buffer from page load, so an intermittent bug is captured without anyone having pressed record first.
The report reaches your editor
Your coding agent reads the whole thing over MCP — stack frames, steps, screenshot link — and can set the status when the fix lands.
Side by side
Feature comparison
| Feature | UserWants | Bird Eats Bug |
|---|---|---|
| Reporter installs something | No | Extension or desktop app |
| Screen recording | No | Yes |
| Network requests | No | Yes |
| Works on sites you do not own | No | Yes |
| JavaScript errors + stack traces | Up to 10, automatic | Yes |
| Steps before the report | Last 50, from page load | From recording start |
| Reporter needs an account | No | Usually |
| MCP for coding agents | Yes, OAuth, 3 tools | No |
| Feature requests | Same inbox | No |
| Pricing | Flat | Free tier, then per user |
Verdict
Which one to pick
Bird Eats Bug is a QA tool and a very good one — if the people filing your reports are testers, an extension buys video and network capture that a script tag cannot match, and you should keep it. UserWants exists for the reports that never get filed at all: a customer hits something broken, and the only tool they will use is a button that is already on the page.
UserWants is for
Bug reports from customers who will not install anything
Bird Eats Bug is for
QA and internal testers recording reproductions
FAQ
Before you switch
- Is there a Bird Eats Bug alternative without an extension?
- Yes. UserWants is a script tag on your own site, so reporters install nothing and need no account. You lose the screen recording and the network panel; you gain reports from people who would never have installed an extension in the first place.
- What arrives instead of the video?
- A still screenshot of the viewport, up to 10 JavaScript errors with their stack frames, the browser, OS and screen size, and the last 50 clicks, form submits and page changes written out as numbered steps.
- Can a support team use both?
- Yes, and many do. The extension for agents reproducing a problem themselves, the widget on the site for customers reporting one. They do not interfere with each other in any way.
Try it beside Bird Eats Bug.
Paste the tag on the same site and run both for a sprint. The reports arrive in parallel and nothing about your current setup changes.